Terms of Service

Last Updated: April 25, 2025

Welcome to DataMantis LLC’s (“DataMantis”) Terms of Service.

These Terms of Service (the “Terms”) govern the use of DataMantis’s services (the “Services”), which include its website, software, and mobile app, as well as any information, data, text, images, videos, audio files, content, and other materials uploaded to or downloaded from, stored on, obtained via, or transmitted through the Services (collectively, the “Content”).

Please read these Terms carefully. By accessing or using the Services or by clicking to accept the Terms when that option is made available to you, you agree to be bound by these Terms. If you do not agree, do not access or use the Services.

1. THE SERVICES.

DataMantis operates a technology platform that allows customers to generate and distribute documents and manage third-party document services. Users who create an account to use the Services may be referred to in these Terms as “Customers.” Content submitted by or provided to Customers may be referred to in these Terms as “Customer Data.” Service providers that provide underlying third-party services to the Customers may be referred to in these Terms as “Vendors.”

2. USER RESPONSIBILITIES.

2.1. Compliance.

You are solely responsible for your use of the Services and the Content, including all actions (whether or not authorized) taken by your account. You must use the Services and the Content in compliance with these Terms and all applicable local, state, national, and international laws, rules, and regulations.

2.2. User Accounts.

In order to access certain features of the Services, you must register a user account. All information you provide as part of this process must be complete and accurate. You agree not to let any other person or entity use your account. You are responsible for the actions taken by your account and for safeguarding your username and password. DataMantis encourages you to use “strong” passwords (passwords that use a combination of upper- and lowercase letters, numbers, and symbols) and a password manager. DataMantis is not liable for any loss or damage arising from your failure to do so. If you know of or reasonably suspect a breach of security related to your account, you must immediately notify DataMantis and modify your login information. DataMantis reserves the right to remove or reclaim usernames for any reason.

2.3. Use and Conduct Restrictions.

You are allowed to use the Services conditioned upon your compliance with these Terms. If DataMantis suspects that you have violated any of the rules below or elsewhere in these Terms, DataMantis has the right to terminate your use of the Services and to take other actions it deems appropriate. You agree not to:

1. Modify, copy, or create derivative works based on the Services;
2. License, sell, resell, lease, distribute, or otherwise commercially exploit as a standalone product, or make available to any third party, the Services, any component of the Services, or any Content not owned by you (unless the Content is expressly licensed to you for such purpose);
3. Reverse engineer, decompile, or otherwise derive the source code and other intellectual property underlying the Services or attempt to do any of the foregoing (except to the extent applicable law prohibits restrictions on reverse engineering);
4. Distribute via, or store on, the Services unlawful, offensive, or tortious material;
5. Use the Services or the Content, or cause the Services or the Content, to infringe upon or violate any third-party intellectual property or other proprietary right;
6. Attempt to gain unauthorized access to the Services, the Content, or the related systems or networks;
7. Access or search, or attempt to access or search, the Services or the Content by any means (automated or otherwise) other than through currently available, published interfaces;
8. Probe, scan, or test the vulnerability of any system or network related to the Services or breach or circumvent DataMantis’s security measures;
9. Interfere with or disrupt the integrity or performance of the Services, the data contained therein, or the servers or networks connected to the Services;
10. Send via, upload to, or store on the Services any viruses, worms, time bombs, trojan horses, or other harmful or malicious code, files, scripts, agents, or programs;
11. Use the Services or the Content to spam, phish, pharm, pretext, spider, crawl, or scrape;
12. Alter, remove, or suppress any copyright, trademark, or other proprietary notice displayed by the Services;
13. Access the Services in order to build a competitive product or service or copy any features, functions, or other component of the Services;
14. Use the Services to harass, defame, slander, or intimidate;
15. Use the Services or the Content for any illegal or unauthorized purpose; and
16. Engage in any act that DataMantis deems to be in conflict with the spirit or intent of the Services or these Terms.

2.4. Vendors.

Each Customer is solely responsible for selecting and working with its own Vendors. You acknowledge and agree that DataMantis, as a technology platform only, bears no responsibility for any Vendor, the associated services provided by a Vendor, or whether a Vendor’s platform, software, or services properly integrate with the Services.

2.5. Integration Tools.

When using the Services, you may elect to access and utilize certain features, integration tools, and APIs that are made available via a platform provided by the third-party Workato, Inc. (the “Workato Platform”). By accessing or using any of those features, tools, or APIs, you are agreeing to Workato’s supplemental terms located at
https://www.workato.com/legal/embedded-software-supplemental-terms
and you must comply with all applicable terms, policies, and guidelines set forth in those terms. Further, you agree that DataMantis is not responsible for any features, tools, or APIs made available via the Workato Platform, and DataMantis disclaims any warranties with respect to the results or use of the Workato Platform, and you assume all related risk and responsibility.

3. PAYMENT.

3.1. Payment Authorization.

All online payments for the Services are processed by Stripe, a third-party payment processor. By using any payment feature of the Services, you agree to be bound by Stripe’s Connected Account Agreement (available at https://stripe.com/legal/connect-account), in addition to these Terms. Further, when you authorize DataMantis (and Stripe) to charge your selected online payment method, you are expressly authorizing DataMantis (and Stripe) to charge that payment method for the authorized amount and to use and share your information related to your selected payment method (e.g., your credit card number) to and from third parties for that purpose.

In the event you elect to be billed on a recurring basis for a subscription to the Services, you expressly authorize DataMantis (and Stripe) to charge your selected payment method on a recurring basis without further authorization for each recurring charge. DataMantis will provide you with notice at least 10 days before changing the price for your subscription fees. If you do not cancel your subscription during that period, you thereby accept the price change.

3.2. Payment Information.

As part of the payment process, you are required to provide current, complete, and accurate payment information. You must keep your account information and payment method current, and you must promptly notify DataMantis if your payment method is canceled or if you become aware of a potential breach of security. Please refer to DataMantis’s privacy policy for further information about how DataMantis uses your personal data.

3.3. Subscriptions Purchased from Authorized Third Parties.

Certain third parties are authorized to sell subscriptions to DataMantis’s Services. In the event that you have purchased a subscription to the Services directly from one of those authorized third parties, all terms and conditions set forth in these Terms still apply to your subscription and your use of the Services, except that the payment terms set forth in this Section 3 (Payment) will be superseded by any corresponding agreement between you and the authorized third party.

4. USER-PROVIDED CONTENT; CUSTOMER DATA.

4.1. General.

Users may submit Content through or onto the Services (i.e., Customer Data). All Content is the sole responsibility of the person or entity that originated that Content. DataMantis does not take responsibility for user-provided Content or independently verify, or warrant the accuracy or completeness, of such Content.

4.2. Content Submission.

By submitting Content (whether as a Customer or as a Vendor), you represent that:
(1) such Content is true, accurate, and not misleading;
(2) such Content and its distribution via the Services does not violate any laws, contractual restrictions, or other third-party rights, including copyright, trademark, privacy, personality, or other personal or proprietary right;
(3) such Content does not contain viruses, adware, spyware, worms, or other malicious code;
(4) such Content does not contain social security numbers; and
(5) you have all the rights, power, and authority necessary to submit, use, and distribute the Content originating with you in connection with the Services and to grant the rights granted in the Terms regarding any such Content.
You agree to accept full liability for all Content submitted by you or on your behalf.

4.3. License Grant & Assignment.

You retain your rights in Content that you submit to the Services. But you grant DataMantis a worldwide, non-exclusive, royalty-free, perpetual, irrevocable license (with the right to sublicense) to use, copy, reproduce, process, adapt, modify, publish, transmit, and display that Content in any and all media or distribution methods (now known or later developed) for the following purposes only:
(1) to provide the Services;
(2) to improve the Services; and
(3) as otherwise expressly permitted by these Terms.

4.4. Feedback.

In the event you provide to DataMantis an idea, suggestion, recommendation, or other feedback regarding the Services (collectively, the “Feedback”), you agree that DataMantis has the right to use, disclose, reproduce, license, distribute, exploit, and incorporate into the Services such Feedback as it sees fit, without obligation (including any obligation to pay you) or restriction of any kind. By providing Feedback, you assign and license to DataMantis all right, title, and interest in and to such Feedback, including any intellectual property rights related thereto.

4.5. Data Processing Addendum.

If you are a Customer that has elected to enroll in the DPA add on (as indicated in your subscription documentation), then, to the extent DataMantis processes any Personal Data (as defined in the Data Processing Addendum) that is subject to Data Protection Laws and Regulations (as defined in the Data Processing Addendum), the terms of the data processing addendum at www.datamantis.ai/dpa (“Data Processing Addendum”) apply and you agree to comply with such terms. Otherwise, you shall not submit any Personal Data to DataMantis or the Services, and without limiting any other remedy herein, you shall indemnify DataMantis from your failure to comply with the foregoing.

4.6. HIPAA Addendum.

If you are a Customer that has elected to enroll in the HIPAA add on (as indicated in your subscription documentation), then, to the extent DataMantis processes any Protected Health Information (as defined in 45 CFR §160.103) contained in your Customer Data, the terms of the HIPAA Addendum at www.datamantis.ai/hipaaaddendum and, if applicable, the HIPAA Business Associate Addendum at www.datamantis.ai/baa apply, and you agree to comply with such terms. Otherwise, you shall not submit any Protected Health Information to DataMantis or the Services, and without limiting any other remedy herein, you shall indemnify DataMantis from your failure to comply with the foregoing.

5. ALL CONTENT.

5.1. Reliance on Content.

Your use of, and reliance on, any Content, whether user-provided or not, is at your own risk. DataMantis does not endorse, support, or guarantee that such Content is complete, truthful, or reliable. DataMantis is not liable for any Content (including errors or omissions in the Content), nor any loss or damages resulting from the use of, or reliance on, that Content.

5.2. Right to Remove Content.

DataMantis has the right, but not the obligation, to review, edit, refuse to post, delete, disable access to, or otherwise make unavailable any Content, including user-provided Content, without notice and for any reason.

6. DATAMANTIS’S RIGHTS; YOUR LICENSE TO USE THE SERVICES.

6.1. DataMantis’s Rights.

All right, title, and interest in and to the Services, the Content (excluding user-provided Content), and any intellectual property related thereto are DataMantis’s exclusive property. The Services are protected by copyright, trademark, and other laws of both the United States and foreign countries, as further discussed in Section 7.

6.2. Your License.

DataMantis hereby grants you a personal, limited, non-exclusive, non-transferrable, non-sublicensable license to use the Services solely as contemplated by these Terms. This license is for the sole purpose of enabling you to use and enjoy the benefit of the Services as provided by DataMantis in the manner permitted by these Terms. You agree not to use the Services or related intellectual property for any other purpose.

7. INTELLECTUAL PROPERTY.

7.1. Trademarks.

The trademarks, service marks, logos, and other distinctive brand features used as part of or displayed through the Services (the “Trademarks”) are registered or unregistered trademarks of DataMantis or third parties. You may not use any of these Trademarks without the prior, written approval from the trademark owner. Nothing related to the Services grants you, expressly or implicitly, any right or license to use any of these Trademarks or may be construed to mean DataMantis has the authority to grant any right or license on behalf of any third-party trademark owner.

7.2. Copyright.

Much of the Content throughout the Services is protected by copyright laws and may be covered by other restrictions as well. Such Content is proprietary to DataMantis or used consistent with the owner’s permission or applicable law or regulation. DataMantis retains all rights it may hold, including copyright, in its Content. Copyrights and other proprietary rights in the Content may also subsist in individuals and entities other than, or in addition to, DataMantis. DataMantis expressly prohibits the copying of any such protected Content, except as expressly permitted by these Terms.

7.3. Reservation of Rights.

All rights not expressly granted by DataMantis herein are specifically reserved. Subject to Section 6.2, nothing in the Services or these Terms grants you, expressly or implicitly, any right or license to use any content or property of any third party or may be construed to mean that DataMantis has the authority to grant any right or license on behalf of any third party.

7.4. Copyright Policy.

DataMantis reserves the right to remove Content alleged to be infringing without prior notice, at its discretion, and without liability to you. DataMantis will respond to notices of alleged copyright infringement that comply with applicable law and that are properly provided to it. DataMantis’s designated copyright agent for notice of alleged copyright infringement is:

Copyright Agent
DataMantis LLC
900 Balcones Drive,
Suite 100,
Austin, TX 78731
📧 Privacy@datamantis.ai

8. PRIVACY.

Any information that you provide to DataMantis is subject to DataMantis’s privacy policy. The privacy policy, which can be found at www.datamantis.ai/privacy, is incorporated into the Terms by reference. You understand that by using the Services you consent to the collection and use of your information as detailed in that policy.

9. TERMINATING THIS AGREEMENT.

These Terms apply until you or DataMantis terminate this agreement. In the event you have created a user account and want to terminate this agreement, you must do so via the Services’ cancellation feature or by sending an email to support@datamantis.ai that clearly states you would like to deactivate your account. In the event you have not created a user account, you may end this agreement simply by no longer accessing the Services.

DataMantis may cease providing you with all or part of the Services and terminate this agreement at any time for any reason. This section doesn’t affect DataMantis’s rights to change, limit, or stop providing the Services without prior notice. When this agreement terminates, all of the Terms terminate, except that the following sections will continue to apply: 3 (Payment), 4 (User-Provided Content), 5 (All Content), 6.1 (DataMantis’s Rights), 7 (Intellectual Property), 8 (Privacy), 10 (Disclaimers; Limitations of Liability; Indemnity), and 11 (Miscellaneous).

10. DISCLAIMERS; LIMITATIONS OF LIABILITY; INDEMNITY.

Please read this section carefully since it limits the liability of DataMantis and its parents, subsidiaries, affiliates, related companies, managers, officers, directors, employees, agents, representatives, partners, and licensors (collectively, the “DataMantis Entities”). Each of the subsections below applies only up to the maximum extent permitted under applicable law. Some jurisdictions do not allow the disclaimer of implied warranties or the limitation of liability in contracts, and as a result, the contents of this section may not apply to you. Nothing in this section is intended to limit any rights you may have that may not be lawfully limited.

10.1. The Services are Available “As-Is.”

Your use of the Services and the Content is at your own risk. Except as expressly set forth in these Terms, the Services (including its related services and features) are provided to you on an “AS IS” and “AS AVAILABLE" basis. Without limiting the foregoing, to the maximum extent permitted under applicable law, THE DATAMANTIS ENTITIES DISCLAIM ALL WARRANTIES AND CONDITIONS, WHETHER EXPRESS OR IMPLIED, INCLUDING WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, COPYRIGHT OWNERSHIP, AND NON-INFRINGEMENT.

The DataMantis Entities make no warranty and disclaim all responsibility and liability for:

1. The completeness, accuracy, availability, timeliness, security, or reliability of the Services or the Content, whether user-supplied or not;
2. Any harm to your computer system, loss of data, or other harm that results from your access to or use of the Services or Content;
3. The deletion of, or the failure to store or to transmit, Content and other communications maintained by the DataMantis Entities; and
4. Whether the Services will meet your requirements or be available on an uninterrupted, prompt, secure, or error-free basis.

No advice or information, whether oral or written, obtained from the DataMantis Entities or through the Services will create any warranty not expressly made herein.

10.2. Links.

The Services may contain links to third-party websites and resources. The DataMantis Entities are not responsible or liable for:

1. The availability or accuracy of such websites or resources; or
2. The content, products, or services on or available from such websites or resources.

Links to such websites or resources do not imply any endorsement by the DataMantis Entities of such websites or resources or the content, products, or services available from such websites or resources. You acknowledge sole responsibility for and assume all risk arising from your use of any such websites or resources.

10.3. LIMITATION OF LIABILITY.

TO THE MAXIMUM EXTENT PERMITTED BY LAW, THE DATAMANTIS ENTITIES ARE NOT LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, OR PUNITIVE DAMAGES, OR ANY LOSS OF PROFITS OR REVENUES, WHETHER INCURRED DIRECTLY OR INDIRECTLY, OR ANY LOSS OF DATA, USE, GOODWILL, OR OTHER INTANGIBLE LOSSES, RESULTING FROM:

1. THE SERVICES;
2. THE CONTENT;
3. YOUR USE OF, INABILITY TO USE, OR THE PERFORMANCE OF THE SERVICES;
4. ANY ERRORS OR OMISSIONS IN THE SERVICES OR THE CONTENT; OR
5. ANY ACTION OR INACTION BY ANY THIRD PARTY, INCLUDING (WITHOUT LIMITATION) WHETHER A VENDOR’S PLATFORM, SOFTWARE, OR SERVICES PROPERLY INTEGRATE WITH DATAMANTIS’S SERVICES OR WHETHER A CUSTOMER’S DATA AND ITS DISSEMINATION COMPLIES WITH APPLICABLE LAW.

IN NO EVENT SHALL THE AGGREGATE LIABILITY OF THE DATAMANTIS ENTITIES EXCEED THE GREATER OF $2,500 OR THE AMOUNT DATAMANTIS RECEIVED FOR PROVIDING YOU WITH THE SERVICES DURING THE 12 MONTHS IMMEDIATELY PRECEDING THE CORRESPONDING CLAIM.

THE LIMITATIONS OF THIS SUBSECTION APPLY TO ANY THEORY OF LIABILITY, WHETHER BASED ON WARRANTY, CONTRACT, STATUTE, TORT (INCLUDING NEGLIGENCE), OR OTHERWISE, AND WHETHER OR NOT THE DATAMANTIS ENTITIES HAVE BEEN INFORMED OF THE POSSIBILITY OF ANY SUCH DAMAGE, AND EVEN IF A REMEDY SET FORTH HEREIN IS FOUND TO HAVE FAILED OF ITS ESSENTIAL PURPOSE.

You agree that, in the event you incur any damages, losses, or injuries that arise out of the DataMantis Entities’ acts or omissions, the damages, if any, caused to you are not irreparable or sufficient to entitle you to an injunction preventing any exploitation of any website, service, property, product, or other content owned or controlled by the DataMantis Entities, and you will have no rights to enjoin or restrain the development, production, distribution, advertising, exhibition, or exploitation of any website, property, product, service, or other content owned or controlled by the DataMantis Entities.

By accessing the Services, you understand that you may be waiving rights with respect to claims that are at this time unknown or unsuspected, and in accordance with such waiver, you acknowledge that you have read, understand, and expressly waive the benefits of Section 1542 of the Civil Code of California (and any similar law of any state or territory), which provides:

“A GENERAL RELEASE DOES NOT EXTEND TO CLAIMS THAT THE CREDITOR OR RELEASING PARTY DOES NOT KNOW OR SUSPECT TO EXIST IN HIS OR HER FAVOR AT THE TIME OF EXECUTING THE RELEASE AND THAT, IF KNOWN BY HIM OR HER, WOULD HAVE MATERIALLY AFFECTED HIS OR HER SETTLEMENT WITH THE DEBTOR OR RELEASED PARTY.”

10.4. Indemnity.

You hereby indemnify the DataMantis Entities from any demand, damages, liability, expenses, and losses, including reasonable attorneys’ fees, relating to any third-party claim, suit, action, or proceeding related to or arising out of:

1. Your use or misuse of the Services or the Content;
2. Any Customer Data or other Content provided or submitted by you;
3. Any breach or alleged breach by you of these Terms; and
4. Any misrepresentation made by you in connection with this agreement.

DataMantis reserves the right to assume the exclusive defense and control of any matter subject to indemnification by you.

11. MISCELLANEOUS.

11.1. Evolving Services.

The Services are always evolving and may change from time to time without notice. DataMantis may stop (permanently or temporarily) providing the Services (or any feature) to you or to users generally and may not be able to provide you with notice. Further, DataMantis may modify the Services at its discretion. New features will be subject to these Terms.

11.2. Changes to Terms.

DataMantis may revise these Terms from time to time. The most current version will always be located here. If the revision, in DataMantis’s discretion, is material, DataMantis will notify you via email to the email address associated with your account or by posting notice to its website. In consideration for your access to the Services, you agree to be bound by such changes and to check back here from time to time to determine if the Terms have been revised. By continuing to access or use the Services after those revisions become effective, you agree to be bound by the revised Terms.

11.3. User Requirements for Individuals.

In order to use the Services, you must be able to form a binding contract with DataMantis. If you are an individual under the age to form a binding contract with DataMantis under applicable law, you may not access or use the Services.

11.4. Company Representatives.

If you are accessing or using the Services on behalf of a company or entity, you represent that you have authority to bind that company or entity to this agreement, and in such case, “you” and “your” refer to that company or entity throughout this agreement.

11.5. Waiver and Severability.

DataMantis’s failure to enforce any right or provision in these Terms is not a waiver of that right or provision. Any waiver must be in writing and signed by an authorized DataMantis representative. In the event that any provision of these Terms (in whole or in part) is held to be invalid or unenforceable, then that provision will be limited or eliminated to the minimum extent necessary and the remaining provisions of these Terms will remain in effect.

11.6. Controlling Law and Arbitration.

The Terms and any related actions are governed by Delaware law, without regard to or application of Delaware’s conflict of law provisions or those of any other jurisdiction, including your state or country of residence. YOU AGREE THAT ANY CAUSE OF ACTION, CONTROVERSY, OR CLAIM ARISING OUT OF OR RELATED TO THE USE OF THE SERVICES OR THE CONTENT BETWEEN DATAMANTIS AND YOURSELF OR AS TO THE CONSTRUCTION, INTERPRETATION, AND EFFECT OF THIS AGREEMENT MUST BE SUBMITTED EXCLUSIVELY TO ARBITRATION BEFORE THE AMERICAN ARBITRATION ASSOCIATION, IN ACCORDANCE WITH ITS APPLICABLE RULES, IN TEXAS. AN AWARD OF ARBITRATION MAY BE CONFIRMED IN A COURT OF COMPETENT JURISDICTION. You agree that you and DataMantis are each waiving the right to a trial by jury and to participate in a class action or class arbitration. The following is a list of exceptions to the foregoing dispute resolution requirements:

1. Either you or DataMantis may assert claims, if they qualify, in small claims court in Texas without first engaging in arbitration.
2. DataMantis may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any unauthorized use or abuse of the Services without first engaging in arbitration.
3. DataMantis may bring a lawsuit against you in any court of competent jurisdiction solely for injunctive relief to stop any intellectual property infringement without first engaging in arbitration.
4. If the agreement to arbitrate is found to be unenforceable, then you agree that any resulting judicial proceedings will be brought in the federal or state courts of Texas, and by your use of the Services you expressly consent to venue and personal jurisdiction of those courts.

11.7. Entire Agreement.

The Terms, including its incorporated documents (e.g., Privacy Policy and/or data addendums) are the entire and exclusive agreement between DataMantis and you regarding the Services and Content (excluding any separate written agreement with DataMantis that is expressly in addition to, or in place of, these Terms), and these Terms supersede and replace any prior agreements between DataMantis and you regarding the Services and Content.

11.8. Construction.

The headings in this agreement are inserted for reference only and do not limit the scope, extent, or intent of the agreement or its provisions. As used in this agreement, the words “include” and “including,” and variations, are considered to be followed by the words “without limitation.”

11.9. Contact Information.

The Services are operated and provided by:
DataMantis Inc.
900 Balcones Drive,
Suite 100,
Austin, TX 78731